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FAQ

We've included some of the most Frequently Asked Questions here, but if your question hasn't been answered let us know, you'll find our contact info at the very  bottom of the page!

 

Q: Are all of your products from tribal or native owned businesses?
A: Yes, all of our products are from tribal or native owned businesses. We are more than just a company, we’re a movement to indigenize our economies and redistribute wealth back to tribal nations and people. We have to work intentionally to move from here toward a future where Tribes and Tribal people prosper. We determine whether a products is a tribal or native owned business in the following ways:

  1. Verifiable tribal documentation of citizenship in a state or federally recognized nation/tribe; or
  2. Verifiable tribal documentation that the individual is a descendant of a parent or grandparent citizen of a state or federally recognized nation/tribe.

 

Q: My order is a gift, do you include price information on your packing slips, and how will my box come packaged?
A: We package all of our subscription, curated and custom boxes in heavy-weight, kraft boxes made from 30% post consumer fiber. We lovingly place your items to maximize opening appeal and minimize shifting during shipping. Every package in lined in tissue paper and comes with an information sheet about the products included.

 

Q: How will my box be shipped and how long does it take to ship?
A: We typically take 5-7 business days from order to shipment. We ship via USPS & UPS and boxes take between 2-7 business days to arrive depending on your destination.

 

Q: Where are you located, do you offer local pickup?
A: We are located just outside Portland, OR and at this time we do not offer a pickup location.

 

Q: Can I place a large order (for my employees, clients etc)?
A: Absolutely! We love to do custom boxes, and have done so as gifts for employee, clients, speakers and others. Check out our Custom Orders page to learn more about how we go about doing personalized boxes.

 

Q: Do you ship internationally?
A: At this time we only ship within the United States.

 

Q: What is your return policy?
A: Due to the nature of our products being food items, we cannot accept returns. If you have any problems with your items though, please let us know and we will help you resolve your issue!

 

Q: Can I get updates when you have new products, events, or sales?
A: We would love to send you updates! We send out a quarterly email newsletter with updates, new products, recipes to try and other fun bits and pieces. Scroll down to sign up for our email newsletter.


Q: Do you charge sales tax?
A: We do not because we are based in Oregon which does not have a sales tax.

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